Key Information
Co-op Academy Clarice Cliff
Head of School: Mrs Emma Day
For admin and enquiries: Mrs Stacey Cain / Mrs Sara Eyden
📞 01782 881480
✉️ clar-office@coopacademies.co.uk
Our Address
Goldenhill Road
Fenton
Stoke-on-Trent
ST4 3DP
Unsure who you need to contact?
Check out our team.
When are we open?
Nursery – start at 8:50 finish – doors will open at 3 pm and children can be collected between 3 and 3.15 pm. – Weekly Total – 31hrs 50 mins
Reception – start at 8:50 finish at 3:20 – Weekly Total – 32.5 hours
Year 1 – start at 8:50 finish at 3:20 – WeeklyTotal – 32.5 hours
Year 2 – start at 8:50 finish at 3:20 – Weekly Total – 32.5 hours
Year 3 – start at 8:50 finish at 3:20 – Weekly Total – 32.5 hours
Year 4 – start at 8:50 finish at 3:20 – Weekly Total – 32.5 hours
Year 5 – start at 8:50 finish at 3:25 – Weekly Total – 32 hrs 55 mins
Year 6 – start at 8:50 finish at 3:25 – Weekly Total – 32 hrs 55 mins
Doors will open at 8:45 but all children will need to be in school by 8:50 when the doors will close and lessons will start.
Pupils arriving after 8:50 will need to be signed in by parents/carers at the school office, using the electronic signing-in system, and will be marked as late.
My child will be absent
All absences must be reported on the first day of absence through the school telephone system to the Home School Link Worker. You will be asked for a reason for the absence and an estimation of how long the absence is likely to before. If your child’s attendance is being monitored by the attendance team then you may be required to provide medical evidence. If the absence is going to be longer than three days, you will be asked for medical evidence. The school does not authorise term-time holidays unless there are exceptional circumstances.
I'd like to report a safeguarding concern
Please make sure to report any safeguarding concerns as soon as possible.
You can speak to a member of our safeguarding team:
- Designated Teacher for Child Protection – Mrs. E Day (Head of School)
(clar-office@coopacademies.co.uk) - Designated Teacher for Looked After Children – Mrs. A.Harris
(clar-office@coopacademies.co.uk) - Designated Teacher for Racial Issues – Mrs A Harris
(clar-office@coopacademies.co.uk) - Designated Governor for Child Protection and Looked after Children – Mrs. F. Edwards
- Designated Governor for Racial Issues – Mrs. F Edwards
Who is the Designated Teacher for looked after and recently looked after children?
Mrs A Harris – SENCo
- Tel: 01782 881480
- Email: clar-office@coopacademies.co.uk
I'm a parent with a query, who do I contact?
Please contact your child’s class teacher if the query is about your child. (Face-to-face or ClassDojo or by telephoning the academy on 01782 881 480)
I'm a member of the public, who do I contact?
Please contact the office, clar-office@coopacademies.co.uk
Tel:01782 881 480
Want to find out how we manage your personal information?
For details on how we manage your personal information please refer to our data protection policies and privacy notices:
If you would like to make a request for information, please contact our Data Protection Ambassador on the main school phone number.
Who can I speak to about Special Educational Needs support?
Who do I contact if I have a question about the curriculum?
Who is the Chair of the Governing Body?
We are a part of the Co-op Academies Trust, which is a multi academy trust. Our Trust Board is legally responsible for the effective running of the whole Trust. To learn more about trust-level governance, please visit our Trust’s central website here.
Governance at a local level is undertaken by our Academy Community Council (ACC), which is made up of our Community Council Members (CCMs). CCMs are responsible for ensuring a high-quality pupil experience that meets the needs of our local community.
To contact the Chair of the ACC, please write to:
Tony Stephens, Chair of the Academy Community Council
Co-op Academy Clarice Cliff
Goldenhill Road
Fenton
Stoke-on-Trent
ST4 3DP
I'd like paper copies of the information on your website?
Please email clar-office@coopacademies.co.uk or call into reception and we will be happy to arrange paper copies of the information you need.
I need help with admissions.
Please click the button below.
I'd like to contact the Co-op Academies Trust
Any compliments, concerns or complaints should be raised via the Chair of the Academy Community Council, as outlined in our Complaints Policy. The contact for our Academy Community Council is as above.
Following this should you still wish to contact the Co-op Academies Trust, you can write them at admin@coopacademies.co.uk
or
Co-op Academies Trust, 1 Angel Square, Manchester. M60 0AG
or
0161 413 3649
How do I make a complaint?
If you wish to make a complaint, you should do so in accordance with our Trust Complaints Policy
The procedure allows parents, carers or anyone else to raise a concern or complaint relating to the academy or Co-op Academies Trust.
The procedure is divided into three stages:
- Stage One (The Informal Stage) you should speak to a staff member in the academy to see if they can resolve the issue.
- Stage Two (The Formal Stage) is the point at which you should put the complaint in writing to the Headteacher or another senior member of staff. Where the complaint is against the Headteacher, you should write to the Chair of the Academy Community Council at our school address. Address the letter or email to ‘Chair of the Academy Community Council’.
- Stage Three (Formal Resolution) is the final stage. It involves a hearing before a panel including the Trust's Resolutions Team and an independent person who will review the complaint in its entirety.
I would like more information about your Uniform?
Our Uniform Policy can be found by clicking the button below.
I'd like to know more about your Ofsted Reports?
Please click the button below for more information about our Ofsted Reports.
Where can I find your performance data?
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Where can I find information about your curriculum?
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Where can I find your Pupil Premium Strategy and PE and Sport Premium?
All of our Pupil Premium and PE and Sport Premium information can be found by clicking the button below.
Where can I find your Behaviour Policy?
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Where can I find your Charging and Remissions Policy?
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Where can I find the published salary information for the Trust?
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Where can I find information about the Gender Pay Gap?
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Where can I find information about the Trust's Annual Accounts?
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